Responsible Gaming
Gaming Should Be Fun, Not a Way to Make Money
At Sun Bingo, we believe that online gaming should be enjoyed as entertainment only. Bingo and casino games are games of chance, and the odds always favour the house. Never gamble with money you cannot afford to lose, and never view gaming as a way to earn income or solve financial problems.
Please read this guide to help you play safely and responsibly.
Age Verification
In the United Kingdom, you must be 18 years of age or older to participate in online gaming and bingo. We are committed to preventing underage gambling and strictly verify the age of all players during registration.
If you are under 18, please do not attempt to register or play on our platform. Parents and guardians are encouraged to use internet filtering software to restrict access to gambling websites.
Warning Signs of Problem Gambling
Recognise these warning signs in yourself or others:
- Spending more time or money on gaming than intended
- Chasing losses by gambling more to recover money lost
- Hiding your gaming activity or lying about how much you gamble
- Neglecting family, work, or social responsibilities due to gaming
- Borrowing money or using credit to fund gaming
- Feeling anxious, irritable, or depressed when not gaming
- Unsuccessful attempts to cut down or stop gaming
- Gaming as an escape from problems or negative emotions
- Experiencing financial difficulties due to gaming
- Friends or family expressing concern about your gaming habits
If you recognise any of these signs, please reach out for support immediately.
Self-Help Tools & Player Controls
Sun Bingo provides several tools to help you maintain control of your gaming:
- Deposit Limits: Set a daily, weekly, or monthly limit on how much money you can deposit into your account.
- Loss Limits: Set a maximum amount of money you are willing to lose over a specified period.
- Reality Checks: Enable pop-up reminders during gaming sessions to help you keep track of time and spending.
- Time-Out: Take a short break from gaming for a few hours or days while maintaining your account access.
- Self-Exclusion: Permanently or temporarily close your account if you feel you need to stop gaming completely.
These tools are available in your account settings. We strongly encourage all players to use them as part of their responsible gaming strategy.
Support & Help Resources
If you or someone you know is struggling with problem gambling, confidential support is available. Please reach out to one of these organisations:
United Kingdom
- GamCare: Free counselling and support for problem gambling. www.gamcare.org.uk | Helpline: 0808 8020 133
- GamStop: The National Self-Exclusion Scheme. Register with GamStop to exclude yourself from all licensed UK online gambling operators. www.gamstop.co.uk
- Gamblers Anonymous: Support groups and peer help for problem gamblers. www.gamblersanonymous.org.uk
International Support
- Australia: Gambling Help Online – www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org | National Helpline: 1-800-522-4700
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de
Need Help Right Now?
If you are experiencing problems with gambling, please seek help today. There is no shame in asking for support—help is available, and recovery is possible.
Contact GamCare on 0808 8020 133 (free, confidential, 24/7) or visit www.gamcare.org.uk to speak with a counsellor.
Your well-being is our priority. Play responsibly, and remember: gaming should only ever be fun.